Terms and Conditions
These terms apply to services provided by Mugnee IT Solutions to clients in Bangladesh and internationally.
Transparent scope, fair terms, and cross-border friendly engagement.
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Project scope, deliverables, timeline, and revisions are defined in the quotation or proposal. Work beyond approved scope may require timeline and cost adjustments.
Payments
Payment terms are specified in your proposal or invoice. Delayed payments may delay delivery or support schedules. Any third-party platform, plugin, hosting, or software fees are generally the client's responsibility unless explicitly included.
Client Responsibilities
Clients must provide required content, access credentials, legal usage rights for supplied assets, and timely feedback. Delays in these items can affect timelines.
Intellectual Property
Upon full payment, rights to final approved deliverables are transferred to the client, excluding third-party licensed assets, frameworks, and tools that remain under their own licenses.
Support and Warranty
Post-delivery support is provided according to the agreed package or support plan. We fix implementation issues within agreed scope; new features or third-party changes are handled as separate work.
Limitation of Liability
We provide services using reasonable professional standards. However, we are not liable for indirect losses, third-party platform outages, policy changes, or client-side misuse of delivered systems.
Governing Law and International Engagement
These terms are generally governed by applicable laws of Bangladesh unless a separate contract states otherwise. For international clients, cross-border compliance and dispute terms may be customized by written agreement.
Contact
Mugnee IT Solutions
3rd Floor, 36-37 Umesh Datta Road, Bakshibazar, Dhaka - 1211, Bangladesh
Email: info@mugneeit.com